Today I went to get my hair cut, and though, through out the time of my visit it seemed fine, but on recollection I realized that the Barbers wasn't exactly all user friendly. Yes, they did have chairs which could change height and all the staff were pleasant, there were still some things that weren't adequate.
Firstly, on entry to the barbers, there is a step, one which a wheel chair, or even someone with a cane/walking aid couldn't over come, this is the only entrance to the barbers.
Secondly, if a wheelchair did get in somehow, they wouldn't be able facilitate cutting the persons hair while staying in the wheelchair, as the chairs in the barbers are bolted in place.
Thirdly, if someone with poor eyesight came into the barbers, they might also have a difficult time getting a good haircut. Yet again the bolted chairs cause a problem, because of them, the user is not able to adjust distance from the mirror, in which case would mean that if their reflection was blurred due to sight problems there is little they or the company could do.
On top of this there are some of the usual problems which occur in everyday businesses, such as no overcoming option for language barriers, however these problems aren't as severe as, for example, very few people visiting the country would be having their hair cut while here.
In conclusion, I found the barbers inadequate for 100% of potential users.
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